亚马逊新账号刷单过猛被封,跪求申诉建议
亚马逊新账号,产品发FBA,不来计划好分几天刷那么几单,但是一不小心在几个小时内把几单都刷了,然后就收到亚马逊封号的邮件:
Hello, You have used the Amazon Payments system to create transactions between related accounts. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site. Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer. You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com. If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central
请问这个要怎么申诉好啊,跪求申诉方法。
Hello, You have used the Amazon Payments system to create transactions between related accounts. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site. Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer. You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com. If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central
请问这个要怎么申诉好啊,跪求申诉方法。
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正常申诉流程:
登录卖家账户后台,点击Performance按钮中的Performance Notifications,找到关于您销售权限被移除的告知邮件,打开邮件,点击Appeal的申诉按钮,点击Appeal decision按钮,把您的补救行动计划写入,点击Submit,把您申诉的内容发给亚马逊的Seller Performance进行评估,Seller Performance会根据您提供的申诉内容以及这次销售权限被移除的严重程度来决定是否恢复您的亚马逊账户卖家权限。
亚马逊方面会在48小时内给你回复,期间卖家务必关注邮件提醒,可能会要求卖家继续提供各种账号恢复的资料。