在亚马逊发现有人卖我的产品,listing写着“Ships from and sold by Amazon.com”,怎么会这样?
这两天我发现亚马逊在销售我的产品。这个“卖家”的listing写着:“Ships from and sold by Amazon.com”(由亚马逊销售并发货),而且发货时间是1-2个月。他的的价格比我高,还提供免运费服务。
这是我自己的品牌,我注册了商标,拥有版权,而且我是厂商以及唯一经销商,没有与亚马逊签订FBA协议,都是自己来发货的。我去问亚马逊的人,为什么他们手头会有我的产品,可是到现在都没回我。
我的产品比较特殊,需要为买家提供售后服务,这样能给他们更好的用户体验,回答他们提出的技术性问题。可是现在我不知道该怎么办了
这是我自己的品牌,我注册了商标,拥有版权,而且我是厂商以及唯一经销商,没有与亚马逊签订FBA协议,都是自己来发货的。我去问亚马逊的人,为什么他们手头会有我的产品,可是到现在都没回我。
我的产品比较特殊,需要为买家提供售后服务,这样能给他们更好的用户体验,回答他们提出的技术性问题。可是现在我不知道该怎么办了
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游泳的鱼
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我要成为大卖
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https://vendorexpress.amazon.com/
他把发货时间设为1-2个月,这样就有充足的时间到你这边下订单,购买你的产品,然后再把货发给他的买家
煎饼
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跨境刁民
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楼主,你去做一下test buy,最好要有产品的serial number(出厂序号)之类的东西,来证明只有你拥有这件商品
琴弦低声唱离别
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小飞象 - 亚马逊卖家,专注于跨境电商多年
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你买到其他卖家的产品后,向亚马逊举报该卖家的违反行为,亚马逊会给你发类似这样的邮件:
“Hello,
When a detail page is created, it becomes a permanent catalog page on Amazon.com that will remain even if the creator's inventory sells out. Other sellers can list their items for sale against the page if their items match the page exactly.
If you believe sellers are listing against detail pages that do not exactly match their items, we ask that you submit your complaint using this form:
http://www.amazon.com/gp/help/reports/contact-us
Please include this information in your report, as applicable:
-- Amazon.com order ID of a test buy that confirms the violation (required)
-- Brief description of the differences between the item ordered and the item received (required)
-- ASIN/ISBN of the item's detail page and the product title
-- Store or business name of the seller you are reporting
-- Other evidence that supports your complaint
We thoroughly investigate all reports. For privacy reasons, we cannot disclose the results of our investigations, but we will take any disciplinary actions we find appropriate.
Regards,
Seller Performance Team
Amazon.com
http://www.amazon.com”
aasd
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乐丰联运欧洲海运FBA-阿伟 - 欧洲海运双清包税到门、欧洲亚马孙FBA跨境电商物流。电话/微信:13868961795
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