亚马逊要求 Create a Return Mailing Label for the Order

最近很多美国亚马逊卖家收到邮件要求提供美国退货地址，或提供Return Label给买家，两个必须选择一个。于是很多人开始想办法弄美国地址。
有人也去咨询了亚马逊卖家客服，得客服回答如下：

Amazon美国站的客服答复：
Greetings from Amazon Seller Support

I understand that you have received an email form Amazon regarding the shipping labels and address.

In order to create a consistent return experience, we require all sellers either to：

1) provide a local address in their Elected Country for returns, or提供一个美国地址用来收退货。
2) pay for return shipping on all returns.或提供运费标签(把标签PDF文件发到亚马逊给买家，买家打印贴到产品上就可以通过美国邮政USPS或UPS之类的发回给你。


Please be informed that Amazon accepts only US addresses as return address.只接受美国地址。

In this case, I suggest you to give a false address,我建议你给一个假地址 authorize the return and then sent an email regarding the return address via buyer messaging services.然后点击同意退货，再到站内信箱里面发一个真的(中国)退货地址给买家，等收到货后再退款给买家----这个方法不错，不过有可能被买家利用来投诉或给差评。或再到站内信箱里面发一个邮件说不用退货，货自己收这，款会直接退给你。

Or, regarding the prepaid shipping label, you can very well issue a refund for the shipping charges after receiving the return. But you have to mention this condition in the shipping policies.或提供已经符好费用的shipping label给买家，然后卖家收到退货后再退款，但是记得要把这个政策写到 货运政策那一块。

To add or edit your customer service policy:添加方法如下：
1. Log in to your seller account.
2. On the Settings tab, select "Store Settings.
3. In the Info & Policies section, click "Edit" to add or update your customer service policy.

For more information see our Help pages:

www.amazon.com/gp/help/custome ... 61260! [: E. m0 G- ^9 c6 y' D% K

Keep in mind that all seller policies must meet the guidelines established by Amazon.com. For more information about Returns, Refunds and Cancellations, see this Help page:

www.amazon.com/gp/help/custome ... 61246

In this you can very well include the label statement so that your listings will not be suspended.

I hope this information helps and if there are any further issues, please do not hesitate to contact us.
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